Strategies for Assessing Your Organization's Operations
People, Processes, and Planning
It can seem like an impossible task to take inventory on what has happened, what is happening, and what needs to happen moving forward, all while keeping staff on track. Having a strategy to assess an organization's operations should include 3 key components that identify the operational culture at play within an organization: People, Processes, and Planning.
Nonprofits need a tool that can help:
Pinpoint cultural issues that impede work from getting done
Assess the pain points in your organization’s operations
Determine the gaps in work from staff transitions
Identify key operational tasks that your organization is or should be conducting
Determine measurable metrics to help with planning and strategy for the future
Measure staff’s understanding and attitude toward their work and responsibilities
During this session, participants will:
Gain an understanding of what an organizational assessment should entail
Learn the best approach to conducting an assessment (self-assessments vs. hiring a consultant)
Be able to prepare their organization for an assessment
Attendees (98)
Neili Akridge
Director of Operations
Spartanburg County Foundation
Jordan Amaker
Director of Advocacy & Communications
Lowcountry Local First
John Anderson
Chief Operating Officer
International African American Museum (IAAM)
Tami Barlow
Director of Operations
Charleston Promise Neighborhood
Stefanie Barnette
Director of Program Operations
Habitat for Humanity of York County
Mark Bayer
President
PFLAG Pawleys Island
Kim Beall
Cofounder and Managing Director
Nutritional Therapy for IBD
Stachia Bennett
Operations Director
Kids On-Point
Kendall Biga
Program & Operations Manager
Charleston Hope
Susan Bill
Executive Director
Magnolia Memory Care
Evelyn Blakley
Board Secretary
Southside Sankofa Inc
Jesse Blom
Executive Director
The Green Heart Project
Nicole Bonilla
Director of Operations
Neighborhood Cancer Connection
MIchelle Bornfleth
Chief of Staff
Communities In Schools of South Carolina
Rebecca Bova
Internal Coordinator
Neighbor to Neighbor of South Carolina
Jennifer Bozard
Chief Operating Officer
One80 Place
John Browne
Executive Director
Vital Connections of the Midlands, Inc.
Blond Cameron
Retired
Pee Dee Community Project
Kevin Cartee
Executive Director
Fellowship Camp and Conference Center
Nicki Charles
Vice President for Finance and Administration
Community Foundation of the Lowcountry
Andrea Clements
HR Consultant
Harper Human Resources Consulting
Claudia Cohen
Director
Pee Dee Community Project
Georgia Coleman
Chief Customer Officer
Richland Library
Samantha Cooper
Executive Project Manager
Meals on Wheels of Greenville
Amanda Coté
Director of Finance & Operations
Preservation Society of Charleston
Linda Davis Daniel
Executive Director
Emma's Diaper Boutique
Nathan Demetri
Director of Development
Rivers Edge Retreat
Melissa DeWalk
Director of Operations
Public Charter School Alliance of South Carolina
Sonia Donnelly
Associate Director of Programs
Palmetto Project, Inc.
Michelle Evans
Executive Director
Katawba Valley Land Trust
Katherine Faretra
HR Manager
Katherine Faretra
Jeffrey Fleming
Chief Operating Officer
Palmetto Project, Inc.
Kate Fullwood
Director of Development and Marketing
Dorchester Paws
Amelia Gasque
Program Associate
Gaylord and Dorothy Donnelley Foundation
Ruthie George
Operations Director
Meals on Wheels-Anderson
Jeff Gordon
Executive Director
James Island Outreach
Linda Grausso
Director of Finance and Operations
East Cooper Community Outreach
Tamara Greene
Executive Director
Freedom Readers
Donna Groomes
Board Member
EmmanuWheel
Jessica Harrell
Managing Director, Programs & Services
USTA South Carolina
Taylor Harrison
Chief Operating Officer
National Safety Council Southeastern Chapter (SCNSC)
Charmian Hedrick
Director of Operations
Child Abuse Prevention Association
Amanda Herlihy
Executive Director
SC Governor's School for the Arts and Humanities Foundation
Tamara Herring
Executive Director
Morris Center for Lowcountry Heritage
Lori Heslewood
Director of Operations
South Carolina Afterschool Alliance
Alice Hodges
Executive Director
Meg's House
April Howard
Executive Director
Dorchester Paws
Kim Huey
Director of Operations
Turn90
Beth Jamieson
Operations Director
Greenville First Steps
Audrey Lane
Executive Director
E3 Educate, Empower, Elevate
Genai Laws
Program Coordinator
Lighthouse Ministries
Maurice Lawyer
Chief of Operations
The Legacy Foundation of SC
Alissa C. Lietzow
Executive Director
Charleston Pro Bono Legal Services
Lowndes Macdonald
Chief Development Officer
New Morning
Harold Mayes
Group Facilitator
Compass of Carolina
Britney Mazyck
Operations Manager
Community Initiatives, Inc.
Sally McClellan
Executive Director
SCAEYC
Madeleine McGee
Former President/CEO, Together SC
Together SC
Terrie McGIll
Board President
Infinite Possibilities Inc
Misty McNair
Finance Coordinator
Fact Forward
Elijah Melendez
Director of Development
North Charleston Dental Outreach
LeConte Middleton
President/CEO
NoMa STEAM
Rodly Millet
Co-Execcutive Director
Lowcountry Alliance for Model Communities
Streater Mitchum
Executive Director
Kaminski House Museum
Alicia Mizuno
Operations Manager
Greenville Center for Creative Arts
Adrienne Montare
Executive Director
South Carolina Architectural Foundation
Nicole Morris
Administrative Supervisor
The CARE House of the Pee Dee
Demetria Mosley
Communications Coordinator
Women's Rights and Empowerment Network
Ian Mutton
Chief Insight Officer
Elevatr
Kathryn Padgett
COO
Family Connection of SC
Darlene Paradise
Director of Development
Dickerson Children's Advocacy Center
Kelly Poole
Director
Lexington County Public Library
Kate Pratt
VP, Operations
SC Association for Community Economic Development
Stig Rasmussen
Compliance Manager
Fact Forward
Monty Robertson
Executive Director
Alliance for a Healthier South Carolina
Tanya Rodriguez-Hodges
Executive Director
Latino Community Development
Laurie Rovin
Executive Director
Compass of Carolina
Samantha Sanders
Director of Operations
CommunityWorks Carolina
Cindy Semonis
Executive Administrative Assistant
Coastal Community Foundation of SC
Rise Sheriff
Operations Director
Ripple of One
Bee Singleton
Board Chair
Beaufort Arts Council
Paige Stephenson
President & CEO
United Way of the Piedmont
Kimberly Stuber
COO
SOS Care
Doug Taylor
Director of Operations and Finance
Fact Forward
Megan Temple
Executive Director
The CARE House of the Pee Dee
Katherine Torbush
Director of Volunteer Engagement
Trident United Way
Andrea Tucker
VP, Finance & Administration
Children's Trust of SC
Miriam Walker
Executive Director
The Secret Garden Path
Erin Walters
Chief Executive Officer
Neighbor to Neighbor
Jaquay Washington
Chief Clinical Practices Officer
Windwood Family Services
Gloria Watson
Health Coordinator/ Family Services Manager
Vital Connections of the Midlands, Inc.
Sarah Wendell
Coordinator
East Cooper Faith Network
Carmeisha White
Operations Manager
Northside Development Group
Ashley Witherspoon
Development Committee Leader, Board of Directors
Dorchester Paws
Greta Young
Executive Director
The Parenting Place
Liz Duesing
Development Director
Habitat for Humanity Georgetown County